Skip to main content Cart (0)

Privacy policy

This privacy statement covers personal data collected or used by Benelux Process. Benelux Process appreciates the interest you have shown in the company and services by visiting www.benelux-process.com or related communication channels, including but not limited to social media (collectively "Benelux Process pages"). This privacy statement covers all personal data that Benelux Process collects during your interactions with Benelux Process, such as when you visit the website, use services offered by Benelux Process, subscribe to newsletters, contact Benelux Process, and so on. This includes, but is not limited to, all online and offline data collections of all types of personal data.

Why are we asking you to share your personal data?

We ask you to share your personal data with us for the following purposes, but not limited to:

  • Purchasing Benelux Process services online or offline;
  • Requesting information about Benelux Process services;
  • Participating in Benelux Process online communities, including our channels/pages on social media platforms;
  • Saving your preferences for future interaction with and communication from Benelux Process;
  • Helping us develop services and campaigns specifically targeted to you, optimise our service and continue to improve our website;
  • Receiving personalised messages and special offers and advertisements tailored to your interests, based on the information you have shared with us and the information we have collected via cookies or similar techniques about your use of Benelux Process' website/social media.

When you deal with Benelux Process in the capacity of a business customer, supplier or business partner, we ask you to provide us with personal data for the following purposes, among others:

  • Maintaining customer relationships
  • Facilitating access to information
  • Improving communication
  • Analysing and understanding customer interactions
  • Answering questions or resolving service complaints, as well as informing you of their status
  • Conducting a satisfaction survey on services provided

The types of personal data we may collect

During your interaction with Benelux Process, for example by registering for the newsletter, purchasing a service or visiting Benelux Process pages (such as "Follow us on LinkedIn"), we may ask you for or receive certain information, such as

  • Your name;
  • Your profession;
  • Name and address of the company for which you work
  • Your professional email address;
  • Your professional work experience;
  • Your telephone number;
  • Your social media profiles;
  • Your gender;
  • Your age;
  • Your use of and activities on our Benelux Process pages;
  • Other personal data applicable in the context of the business relationship, e.g. your hobbies/interests

Depending on the preferences you have set on various social media platforms, certain personal information may be shared with Benelux Process. For example about your online activities and social media profiles (such as your interests, marital status, gender, username, photo, comments you have posted, and so on). In addition, we may collect personal data via cookies or similar techniques, including but not limited to:

  • Your IP address;
  • Your cookie ID;
  • Your web browser;
  • Your device type;
  • Your location;
  • The web pages you visit on our websites;
  • The advertisements you view or click through;
  • The emails sent by Benelux Process that you open or click through.
  • We do not retain your personal data for longer than is strictly necessary to fulfil the purposes set out in this privacy statement.

Different ways we collect your personal data

You may share your personal data with Benelux Process in several ways, including but not limited to:

  • Your communications with Benelux Process about a product or service, for example the questions you have asked us or requests you have made;
  • Contacting one of Benelux Process' employees via email, telephone or in writing;
  • Ordering a product or service;
  • Participating in a promotion, event;
  • Participating in a social media activity related to a Benelux Process offer (for example, by clicking 'Like' or 'Share');
  • Subscribing to a Benelux Process newsletter;
    Cookies stored on your computer or mobile device when you visit our websites;