Privacy policy

Our privacy policy in accordance with the new AVG and GDPR
Our privacy policy is based on the new GDPR - General Data Protection Regulation (AVG) that has been in force throughout the European Union since May 25, 2018.
 
This website belongs to Benelux Process.
Seat and postal address:
Nieuwe Steenweg 20 - B-9810 Nazareth (Belgium)
VAT number: BE-0884.798.069
By visiting and using our website you indicate that you agree with the terms of our privacy policy.
Which personal data we collect and process and why
Through this website, Benelux Process collects personal data to answer questions, to respond to requests or to comply with legal provisions.
1. Contact form
When filling out a contact form on the Benelux Process website, Benelux Process can retrieve, store and / or process the following data:
• Your name and first name
• The name of your company and your position in that company
• Your email address
• Your phone number
• Your IP address
The information you provide us via the contact form serves to call and / or mail you to answer your questions, your requests and / or comments.
2. Request for quotation via our online quotation form
When filling out a request form via the Benelux Process website, Benelux Process can retrieve, store and / or process the following data:
• Your name and first name
• The name of your company and your position in that company
• Your e-mail adress
• Your phone number
• Your address
• Your VAT number
• Information related to the assignment
• Your IP address
Benelux Process uses your personal data to be able to contact you by telephone if you request it, and / or to be able to communicate with you in writing (by mail and / or by mail) in the context of your request for a quotation, the execution of the closed agreement of one or more orders, sending an invoice concerning the assignment (s) assigned to Benelux Process.
How long does Benelux Process store your data
Benelux Process does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. If no agreement is concluded, your data will not be kept for longer than two years. We store your data for the newsletter until you decide to unsubscribe yourself.
Share your personal data with third parties
Benelux Process only provides your personal data to third parties if this is necessary for the execution of an agreement or to comply with a legal obligation. Furthermore, your personal data will never be passed on to third parties, not even marketing-related objectives.

The use of cookies
The Benelux Process website uses so-called 'cookies'. These are small information files that are automatically saved on your computer's hard drive. This information is sent back to the server of the website at each visit. It makes it easier to access the website and the navigation is faster and more efficient.
If you do not wish to accept the cookies, you can indicate this in your browser. This means, however, that during certain actions on our website, such as filling in a form, you may experience hindrance because the website can not or can not fully remember your data.
Mapping your visits to our website
On the website of Benelux Process general visitor data are kept, such as the IP address of your computer, the time at which your data is requested and data that your browser sends. This data is used for analyzes of your visit and click behavior on our website. Benelux Process uses this information solely to improve the operation on our website. This data is anonymised as much as possible and is not provided to third parties.
The use of Google Analytics
Benelux Process uses Google Analytics to keep track of how users use our website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google's privacy policy for more information.
Google uses this information to keep track of how our website is used, to provide reports on the website to Benelux Process and to provide its advertisers with information about the effectiveness of their campaigns.
Google may provide this information to third parties if Google is legally obliged to do so, or where such third parties process the information on behalf of Google. Benelux Process, however, has no influence on this.
Benelux Process has not given Google permission to use Analytics information obtained via the Benelux Process for other Google services.
However, we do not work with Google Adword campaigns, so we do not actively pass your data to Google.
Your personal data is safe at Benelux Process
Benelux Process takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The Benelux Process website uses a reliable SSL Certificate to ensure that your personal details do not fall into the wrong hands. If you nevertheless have the impression that your data is not properly secured or that there are indications of misuse, or if you would like more information about the security of personal data collected by Benelux Process, please contact us via the company details below.
Your rights to view, modify or delete your personal data
• You have the right at any time to review, correct, change or delete the personal data we hold about you. Please contact us via the contact details below.
• If you find that our website does not comply with our privacy policy, please contact us via the contact details below.
Benelux Process will respond as quickly as possible and within four weeks, to your request to view, modify or delete your personal data.
How can you contact Benelux Process in connection with our privacy policy
To respond to our privacy policy you can contact us

• by e-mail to: info@benelux-process.com
• by telephone on +32 (0) 9 231 18 64 from Monday to Friday between 9 am and 6 pm
• by post to the address: Nieuwe Steenweg 20 - B-9810 Nazareth (Belgium)

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